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The administrative director of the Division of Workers' Compensation must periodically conduct a medical survey of an organization's health care delivery system. The medical survey team is not required to review medical records, but the administrative director has the authority to require review of medical records as necessary to determine the quality of health care being provided. The medical survey team shall maintain the confidentiality of medical records when review is authorized.

agency, records review

If an injured employee notifies the employer of the injury or files a workers' compensation claim, the employer must arrange a medical evaluation and begin treatment. If the injured employee challenges the diagnosis or treatment of the treating physician, the employee may seek the opinion of another physician in the network provider and if the employee still disagrees a third physician's opinion may be sought.

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